MEDCO SAL and ENS
13 years of connectivity and partnership
The challenge
MEDCO SAL, a prominent petroleum company with more than 200 stations all over Lebanon, was facing critical issues around connectivity and availability.
On top of being technical problems, these issues were roadblocks to eff icient operations and customer service.
The company needed a partner that could offer reliable, always-on infrastructure and responsive support.
The solution
ENS worked closely with MEDCO to provide
- Tailored connectivity solutions
- Managed routers for redundancy and automatic failover
- Managed firewalls for perimeter security over internet
- Shared knowledge and resource mobilization
- Flexible, multi-connection setups
- Consistently fast internet, even at peak times
Through a collaborative and transparent approach, ENS addressed the core issues while off ering room to scale and adapt.
The results
- Enhanced customer service thanks to improved infrastructure
- Increased coverage and flexibility across business units
- Minimal downtime and reliable performance
- A long-term relationship built on trust and technical excellence
When evaluating options, MEDCO chose ENS based on two key factors:
Exceptional service quality
Fast, dependable support
As Elie Habr, Network and Systems Administrator, puts it:
“Without exaggeration, ENS is my backbone. I have been working with them for around 13 years.”
- Company
MEDCO - Industry
Oil and Gas - Company Size
1000 Employees - Location
Lebanon
“The experience has been fantastic. ENS always delivers exceptional value through innovative solutions and great communication. Switching to ENS was one of the best decisions we’ve made.”
Elie Habr, Network and Systems Administrator
MEDCO